Information We Collect and You Provide
To be an APTA member or purchase goods/services from APTA, we require you to provide us with certain information, including: (1) your name, location, and your contact information (such as your e-mail address, phone number, billing and physical address); and (2) payment information (such as your credit or debit card number, bank account routing number, and billing and shipping address). If you communicate with us by, for example, e-mail, telephone, online form, any information voluntarily provided in such communication may be collected. Note, when you become a member of APTA or purchase goods/services from APTA, our payment processor directly collects and processes the payment information that you provide, as necessary to complete your membership/purchase.
In order to be an APTA member or purchase good/services from APTA, we may ask you to provide information about your company, which includes, but is not limited to: company name, company address, billing and payment information, location, team size, budget, payment information (e.g. payment number and invoice details), and currency.
In some cases, APTA members can assign several levels of administrative access to their personnel that use our APTA website. You should be aware that certain user roles include heightened privileges with an account on our website and may be able to access, view, and edit your information, as needed to perform their functions. For example, some users can enter information on behalf of their fellow team members, access, edit, or otherwise change information on the account. In addition, some users may have the ability to view information about team members without the ability to edit or change the information.
Information We Receive from Third Parties
In order to support your APTA membership or purchase of good/services, we may also collect information about you from credit card processors, sales, and housing bureau third party partners and combine it with other information we collect from you.
Automatically Collected Information
How We Use Information
We may use the information we collect for various purposes, including:
Providing & Improving Our Services
When you become an APTA member or purchase goods/services from APTA, we use the information you provide to create and maintain your account. The information we collect also helps us improve, enhance, personalize, and promote our association.
We will communicate with you if you’ve provided us the means to do so. For example, if you’ve provided your phone number, we may call you to discuss association activities/events, to the extent permitted under applicable law. If you’ve given us your email address, we may send you promotional email offers or email you about APTA events, to the extent permitted under applicable law. If you do not want to receive promotional emails from us, please indicate your preference by opting-out via the links provided in the emails. Note, that if you opt-out of receiving our promotional emails, you may still receive transactional emails from us.
We may also perform data analyses (including anonymization of personal information).
We may process personal information in connection with prospective service engagements, partnerships or vendor relationships.
Data Controller and Processor
Note that when we collect personal information provided by our members or when a good/service is purchased, we are a data controller and we collect personal information for very limited purposes. In addition, we often use third-party vendors to process personal information and we have contracts in place requiring those data processors to protect your personal information consistent with this policy.
We may disclose the information we collect, including in the following ways:
Affiliates & Partners
We may share your information with other APTA members and other APTA affiliates and subsidiaries, on a limited basis as is reasonably necessary or desirable for us to disclose your information in order to carry out the above-mentioned information processing purposes.
We employ credit card processors, sales, and a housing bureau service provider to perform tasks on our behalf when providing the services to our members. We do not authorize these service providers to use or disclose the data except as necessary to perform tasks on APTA’s behalf or comply with legal requirements. If you would like to review a list of the third-party services used to support APTA, please see our sub processors list.
In addition, our third-party analytics vendors may set and access their own cookies, pixel tags and similar technologies to collect or have access to information about you which they may collect over time and across different websites, to provide us with aggregate information.
We may de-identify your information and process and share it in an anonymous and aggregated form for purposes in addition to those described above. For example, we may share aggregate reports about business metrics.
Your Rights and Choices
You may update your preferences, ask us to remove your information from our mailing lists, delete your membership account, submit a request to exercise your rights available under applicable law, or express your concern about the use of your information at any time. To do so, please contact us via the email address or phone number provided below in the Contact Us section. Additionally, you may choose not to provide information to us. However, if you do not provide information when requested, you may not be able to benefit from APTA membership or purchases from APTA as the information may be necessary to provide you with the services or we may be legally required to collect it in the context of the APTA membership. Please note that if you cease being an APTA member, we will terminate your access to all APTA member services and you may no longer have the ability to access or update your information.
Many web browsers allow you to manage your preferences relating to cookies. You may be able to adjust your browser to manage cookies using your browser’s preferences, however, if you choose to block cookies, doing so may impair the use of APTA services.
GDPR Rights for EU Individuals
We are committed to protecting your information. We seek to use reasonable organizational, technical, and administrative measures to protect information within our organization. We also take measures to delete your personal information or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it or when you request their deletion. Unfortunately, no data transmission or storage system can be guaranteed to be 100 percent secure. Your password protects your user account, so you should use a unique and strong password, limit access to your computer and browser, and log out after having used our website. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the Contact Us section below.
Please note requests to delete or remove your information do not necessarily ensure complete or comprehensive removal of the content or information posted and removed information may persist in backup copies indefinitely. Please note that if you choose to delete your information or opt-out of the collection and use of your information, you understand that certain features, including but not limited to access to the Services, may no longer be available to you.
We may store the information we collect about you indefinitely, but information generally will be retained only for as long as necessary to fulfill the purposes for which the information was collected, or as other required by law. Following termination or deactivation of an APTA membership, APTA may retain your information and content for backup, archival, and audit purposes.
APTA membership and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16.
Updates to this Policy
If you have questions about this Policy please contact us:
American Public Transportation Association
1300 I Street NW, Suite 1200
Washington, D.C. 20005
APTA Privacy Shield Policy for EU & Swiss Personal Data Transferred to the U.S.
APTA will comply with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield (the “Frameworks”) as set forth by the U.S. Department of Commerce regarding the processing of Personal Information (as defined below) that is transferred from the European Economic Area (“EEA”) and Switzerland to the United States, respectively. APTA created this Privacy Shield Policy to help you learn about how we handle Personal Information that is collected in the EEA and Switzerland and transferred to APTA in the U.S.
APTA is subject to the jurisdiction and enforcement authority of the US Federal Trade Commission in relation to the EU and Swiss data we handle under the Privacy Shield.
How we Obtain Personal Information
We obtain and process Personal Information in different capacities.
· As a data controller, we collect and process EEA Personal Information directly from individuals, either via our publicly available websites, including www.apta.com, or in connection with our customer, partner, and vendor relationships.
We commit to be subject to the Principles received from the EEA and Switzerland in reliance on the Frameworks.
Personal Information Received from the European Economic Area and Switzerland
Pursuant to the Privacy Shield Frameworks EEA and Swiss individuals have access to their personally identifying data we hold. Individuals wishing to exercise this right may do so by contacting firstname.lastname@example.org.
Data Integrity and Purpose Limitation
Recourse and Enforcement
In compliance with the Privacy Shield Principles, APTA commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to Privacy Shield. European Union and/or Swiss individuals with Privacy Shield inquiries or complaints should first contact APTA by referring to the contact information at the end of this policy.
APTA has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint. This service is provided free of charge to you.
If your Privacy Shield complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See Privacy Shield Annex 1 at https://www.privacyshield.gov/article?id=ANNEX-I-introduction:
If you have questions, concerns, or complaints about this Privacy Shield Policy or our privacy practices, please contact us.
American Public Transportation Association
1300 I Street NW, Suite 1200
Washington, D.C. 20005