APTA conducts peer reviews for member organizations on a broad range of issues including operations, safety, organizational efficiency and program management. Peer review teams are comprised of highly experienced transit professionals able to share methods, insight and experiences interactively with the requesting property based on their experience at their own agencies.
Peer reviews are narrowly focused, and the results, while detailed, usually are at a high level. The 3 to 5 day process typically involves a review of relevant documents, field visits, personal interviews of key stakeholders, staff and interested parties. Following completion of the review, the team caucuses to summarize key observations and recommendations. A presentation is then made to the requesting property and followed by a written report. The requesting property is free to accept and act on the recommendations if and to the extent it deems appropriate.